What you say stays with you.

At a glance

Privacy without surprises

• Civisay does not require an account.
• Your study history and spoken interview content stay on your device.
• Civisay remembers whether the free face-to-face interview has been used without receiving your Apple Account name or email.
• On compatible iPhones, Civisay uses Apple's Foundation Models framework on device. Official USCIS answers remain the source of truth.
• Civisay does not sell personal information, show third-party ads, or track you across other companies' apps and websites.
• A street address is used only when you request an exact U.S. representative lookup.
• A pronunciation report is sent only when you choose to submit one.

Local by default

Study data stays on your device

Your study progress, review history, preferences, selected test track, selected guide voice, state or territory, ZIP code, cached civics data, and mock interview history are stored in Civisay's private app storage on your device.

Deleting Civisay removes this local data unless it is later restored through an Apple device backup. Civisay does not operate a user account or cloud-sync profile for this information.

One fair free round

Free interview eligibility is remembered

Civisay uses an App Store-signed app transaction identifier and Apple DeviceCheck to determine whether the free face-to-face interview is available, in progress, or completed. This helps the offer survive an interrupted session and prevents repeated free rounds after reinstalling the app.

Civisay sends the signed identifier and a temporary DeviceCheck token to its protected Firebase service. Firebase stores a one-way hash of the app transaction identifier, the trial status, a random session identifier, and the test track and question identifiers needed to resume an interrupted free round. The raw DeviceCheck token and raw App Store identifier are not stored in the trial record.

This record does not give Civisay your Apple Account name or email and never includes your microphone audio, interview transcript, coaching, ZIP code, or street address. Free interview eligibility may remain after you delete and reinstall Civisay.

On-device speech and intelligence

Your mock interview is processed on your iPhone

Marcus is an AI-generated, prerecorded practice officer, not a real person or USCIS officer. His question videos do not use your camera, receive your microphone audio, or process your answer.

Civisay requests microphone and speech-recognition access only when you choose to answer a mock interview question out loud. It transcribes the answer using Apple's on-device speech technology. On compatible iPhones with Apple Intelligence enabled, Civisay may use Apple's on-device Foundation Models framework to compare the meaning of the transcript with accepted civics answers and offer focused coaching. Official USCIS answers remain the source of truth.

Your interview audio, transcript, and on-device coaching analysis are not sent to Civisay, Firebase, Cloudflare, an advertising service, Civisay's audio-review tools, or a cloud AI service. When Apple's on-device model is unavailable, Civisay uses its built-in answer matching so you can keep practicing. You can decline microphone or speech-recognition access and continue using study features that do not require spoken answers.

Only when requested

Representative lookup is temporary

If you ask Civisay to identify your U.S. representative, Apple Maps can provide address suggestions as you type. Civisay does not save those suggestions or what you type. When you choose Check my district, the selected street address, state, and ZIP code are sent over HTTPS to Civisay's lookup service. That service submits the address to the official U.S. Census Geocoder to determine the congressional district, then matches the district to the current House roster.

Civisay does not write the street address to its application logs, analytics, or civics database. The service returns the representative result, not the address. Civisay may save the resulting representative information on your device so it remains available during study.

You can avoid this lookup and verify your representative through the official U.S. House website instead.

Optional feedback

Pronunciation reports are reviewed by a person

If you choose Report Pronunciation, Civisay sends the displayed question and answer, selected Nora or Theo guide voice, exact spoken-text hash, exact remote audio revision when available, app version and build, and anything you type in the optional suggestion and note fields.

A pronunciation report does not include your name, email address, ZIP code, street address, interview audio, or interview transcript. Reports are stored in a private Firebase Cloud Storage review inbox. Resolved or dismissed reports move to a private archive so Civisay can preserve an audio-correction history.

Reports are treated as review leads. They never change an answer or recording automatically.

Reliability

Diagnostics, app usage, and configuration

Civisay uses Google Firebase services to understand whether important flows work, diagnose crashes, and safely configure current civics data and launch behavior:

• Firebase Analytics may process app interactions, app-instance information, device and app details, and general region. Civisay does not send your street address, interview transcript, or spoken answer as an analytics property.
• Firebase Crashlytics may process crash stack traces, application state, device model, operating-system version, and app version so Civisay can diagnose failures.
• Firebase Remote Config may process app and device configuration information, country or general region, language, time zone, operating-system version, Firebase app ID, and bundle ID to deliver safe configuration values.
• Firebase Firestore stores the protected pseudonymous eligibility record described above so the one free face-to-face interview can be resumed and cannot be repeatedly reset by reinstalling.

Civisay does not use Firebase data for third-party advertising and does not attach your name to it.

Lifetime Pro

Purchases are handled by Apple

Apple processes the Lifetime Pro purchase through the App Store. Civisay reads the StoreKit entitlement needed to unlock Pro and may record privacy-safe purchase outcomes, such as completed, cancelled, failed, or restored. StoreKit also supplies the signed app transaction identifier used for free-interview eligibility.

Civisay does not receive or store your payment-card details. Apple's handling of purchase information is governed by Apple's own privacy policy.

Limited providers

When information is processed elsewhere

Civisay uses information only for the purposes described in this policy and may rely on these providers:

• Apple for App Store purchases and app verification, DeviceCheck, device backup, microphone access, on-device speech recognition, on-device Foundation Models processing on compatible devices, and optional Apple Maps address suggestions.
• Google Firebase for analytics, crash diagnostics, remote configuration, free-interview eligibility, hosted civics services, verified audio delivery, and private pronunciation-report storage.
• Cloudflare to deliver and cache prerecorded Marcus interview videos. Cloudflare may process routine network request information, such as IP address and traffic-routing data, for delivery and security. Civisay does not send Cloudflare your microphone audio, interview transcript, or representative address.
• U.S. Census Bureau for the address geocoding used in an exact representative lookup.
• Official public data sources used to keep civics answers and current officeholder information accurate.

Civisay may disclose information if required by law, to protect users or the service, or as part of a business transfer where this policy continues to apply. Civisay does not sell or rent personal information.

Control

Retention, security, and your choices

On-device study data remains until you reset it in Civisay, delete the app, or restore a different backup. Free-interview eligibility remains so the offer cannot be reset by reinstalling; Civisay may retain that pseudonymous record for the life of the offer and as needed to prevent abuse. Representative addresses are processed for the immediate lookup and are not intentionally retained by Civisay. Pronunciation reports remain in the private review system for quality review and correction history. Firebase retains service data according to the project's configured retention and Google's applicable terms.

Civisay uses HTTPS, access-controlled Firebase services, input validation, and content hashes to protect information in transit and in its review systems. No method of electronic storage or transmission can be guaranteed completely secure.

You may study without speaking, decline microphone or speech-recognition access, avoid entering a street address, and choose not to submit pronunciation feedback. To ask about privacy or request deletion of a submitted pronunciation note, contact Civisay Support with enough non-sensitive detail to locate the report. Do not send a street address or interview transcript.

Younger users

Children's privacy

Civisay is not designed to collect a child's name, contact information, or spoken interview content. The app does not require an account and does not knowingly use personal information from children for advertising or profiling. A parent or guardian who believes a child submitted information through a pronunciation report may contact Civisay Support.

Policy updates

Changes to this policy

This policy may be updated when Civisay's features, providers, or legal obligations change. The current version will remain available at this URL and will show a revised date when material changes are published.

Questions

Contact Civisay

For privacy questions, support, or a request concerning information you submitted, email support@civisay.com.

Civisay is an independent study tool and is not affiliated with, endorsed by, or an official product of USCIS or the U.S. government.